The ISO 9000 family of standards represents an international consensus on good quality management practices. It consists of standards and guidelines relating to quality management systems and related supporting standards.
ISO 9001:2015 is the standard that provides a set of standardized requirements for a quality management system, regardless of what the user organization does, its size, or whether it is in the private or public sector. It is the only standard in the family against which organizations can be certified – although certification is not a compulsory requirement of the standard.
The other standards in the family cover specific aspects such as fundamentals and vocabulary, performance improvements, documentation, training, and financial and economic aspects.
Why an organization should implement ISO 9001:2015
Without satisfied customers, an organization is in peril! To keep customers satisfied, the organization needs to meet their requirements. The ISO 9001:2015 standard provides a tried and tested framework for taking a systematic approach to managing the organization’s processes so that they consistently deliver product that satisfies customers’ expectations.
WBENC certification means that a business is 51% owned and operated by one or more women, giving women-owned businesses the opportunity to compete on a level playing field with other businesses. Working with a WBENC-certified firm like ForceOne can help you meet your diversity goals and ensure eligibility for government and private sector contracts.